Truly Blown Away!!

We had windows installed by Window Works a little over two years ago.. This winter we noticed condensation in between the double pane glass on a couple of our windows.. The fog was not inside or outside on the glass,, it could not be wiped away.. I immediately thought great here we go.. ?? I called window works and they asked what the problem was.. My customer service contact was Michelle and I couldn't be happier.. Michelle treated me like I was family!! I explained what was going on and Michelle asked me if she could sent me a link so that I could send her a couple of pictures of our problem.. Me being a natural cynic thought now the have begins.. She'll say she sent it and I'll never get it or I'll get it but she'll say she never got the pictures..I figured this will go on until one of us is tired.. Nope... Not at all the case.. I heard my text go off even before hanging up the phone with Michelle.. As we continued to talk I snapped a couple pics and sent them back and she had them before even hanging up the call..I was truly amazed.. Michelle told me she would get with someone from her team there to better diagnose the problem according the the info I gave her as well as the pics and get right back to me with a solution to our problem.. Michelle did exactly that!! Within no time at all Michelle had an amazing tech named Dave come out and replace the glass on 2 of our windows.. Dave was friendly,, professional and obviously seemed to know what he was doing.. Dave was in a

Share on Facebook Share on Twitter Share on LinkedIn Share via Email

All reviews