Great service
From the initial in home meeting with Bryan to the inspection after the installation, service and professionalism was at its highest level. My windows are beautiful and exactly what was needed and expected. I was so happy with the process that I took advantage of the next sale to buy 4 more windows. Great company!
consultation for window installation
My husband and I were extremely pleased with our sales representative, Dominic Datro. He was very knowledgeable about every aspect of windows. I felt so comfortable with him from the start, which I don't usually feel with other Sales reps. He gave me the best deal and worked hard to give us exactly what we wanted and more!!! I will definitely refer my neighbors to your company!
Courtesy call from Michele Ortega
Michele Ortega was very nice leaving acall back number or respond with an email address. I missed her call and opted to leave a message. I let her know Dave Phillips was my service man. And to say he was very efficient and pleasant. He knew the issue. I explained all to Michele how satisfied I was . Michele’s voice mail was very professional and kind asking about the service I received. I give them both, 5 Stars.
5 Stars for Dave Phillips
Had whistling in my windows due to high winds. Dave Phillips came to my home , looked at my windows and new right away what the problem was, the original installers did not put in. A minor glitch. So Dave Phillips put plugs in. He was very efficient and pleasant.
Hector Quezada - Wonderful guy
I had to have some shutters replaced, first ones where the wrong size and color, but no problem, Window Works corrected in immediately. My service guy was wonderful, even with me talking to him the whole time about my plans to move to Mexico! Very nice guy, very good service oh and the windows (22 of them) are still amazing!! I would recommend Window Works to everyone I know.
Nice Company
I have bought windows and doors from window work awhile ago, Very pleased with the service and customer service. I am looking again to replace more windows, I had a very nice young man come out to give me a quote, Matt Sawicki , I didnt sign up right now, But would like to use them again. I will deffenitly call Matt again. Very good company.
Love the product and the customer service
I have been a customer of Window Works for several years. My experience with Window Works products and customer service has been nothing but positive. In particular, Michele Ortega has been my customer service representative on more than one occasion over the years and each experience with her has been very pleasant. I find her to be extremely organized, professional and very courteous.
Great job all around. Painter Jim Lively awesome
I purchased windows and love them, the service was excellent. The painter Jim Lively did a fantastic job. Everything went well. Windows look great. Very classy
Jim Lovely was awesome
My woodwork/trim needed some additional calking and painting. Jim Lovely did an awesome job calking my gaps in the woodwork and painting and finishing the drywall. He was very courteous and professional. Thank you WindowWorks for completing the job thoroughly. My windows are great!
Outstanding Service Provider - Tela Malovski
Window Works is no different than all of us, well intended, but sometimes things go sideway. In my case when they went sideways, Window Works had the right person in place to take what could have easily become a bigger problem and turned it into a huge success. After a list of issues I encountered on my project, Window Works sent Tela Malovski to my home. Tela quickly identified and agreed with a great deal of my concerns. Tela consulted with me on my 125 year old home to help correct limitations that my home provided for the job and re-faced well over half of the exterior windows that were installed in an unacceptable manner. Said differently, Tela and Window Works identified human mistakes but responded with a unique sense of integrity. Tela did not rush the job, got me the resources I needed, consistantly communicated about delivery and timelines and in the end delivered on what Window Works promised when I originally made my purchase. Customer service is difficult to deliver because standards change from customer to customer, but in Tela Window Works has clearly put the right people in charge of their reputation. Good windows, good process and great people! Thank you!
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